With the Paris 2024 Olympics under way at the end of July, countries across the world are preparing their teams to compete with the best of the best. The Olympics showcase the top athletes and celebrates champions as a culmination of months and years of preparation and development of high-performance teams.

At Simplify we know how important it is for wealth organisations to operate at their optimum utilising operations, technology, and data. One vital component is the Complaints function that can inform firms on how effective their products, services and processes are and gives valuable insight to the customer perspective which can give rise to improvements and effective changes.

Our whitepaper Complaints: Going for Gold explores how firms should be adapting their complaints function to deliver a truly ‘Best in Class’ service for their customers.

Join us for our roadshow of breakfast briefings across the country as we share our customer research and exploring themes with industry experts.

Register your interest for a FREE spot to join us at your preferred location:

1 July EDINBURGH – Supported by Nucleus

2 July LONDON – Supported by Tata Consultancy Services

3 July BATH – Supported by M&G