Transforming Contact Centres with AI: A New Era
As customer contact centres in the wealth industry grapple with numerous obstacles, service providers [...]
Behind The Scenes With AI
There is no doubt that we have only glimpsed Artificial Intelligence’s (AI) potential, but [...]
Save the Date!
We're finalising plans for the 7th Annual Simplify Consulting Charity Golf Day, sponsored by Rodford [...]
Will a Ban on Contingent Charging for DB Pension Transfers Result in Better Client Outcomes?
It’s been a long time coming, but the ban on contingent charging for DB [...]
Confidence is a crisis
I work with so many amazing people. Capable, intelligent, insightful…and that’s just Carl One common [...]
The Design Authority… Unpacked
Here at Simplify Consulting we believe a Design Authority is a key governance forum in [...]