Transforming Contact Centres with AI: A New Era
As customer contact centres in the wealth industry grapple with numerous obstacles, service providers [...]
Behind The Scenes With AI
There is no doubt that we have only glimpsed Artificial Intelligence’s (AI) potential, but [...]
Consumer Duty: Closed Products Shouldn’t Have to Compete
When the FCA initially announced that closed products would be given an extra year [...]
The challenge of Legacy Tech – the old excuse?
It’s no secret that much of the Wealth Management industry is still reliant on [...]
What are the benefits of AI in Wealth Operations?
Back in October, during our Wealth Ops: Live! event, we were joined by industry [...]
The Design Authority… Unpacked
Here at Simplify Consulting we believe a Design Authority is a key governance forum in [...]
Shortening the Skills Gap
Generational Skills Gaps Global aging is undeniable with virtually every country in the world experiencing [...]