02 May 2025 How will I know my customer is vulnerable? How will I know my customer is vulnerable?… The FCA’s recent Vulnerability Review highlighted that... Consumer Duty
14 October 2024 Joining the vulnerabilities dots… Customer vulnerabilities are a hot topic under Consumer Duty. The FCA wants better consumer outcomes... Consumer Duty
22 November 2023 Vulnerability Campaign: Utilising tech and AI [pdf-embedder url=”https://www.simplifyconsulting.co.uk/wp-content/uploads/2023/11/Tech-and-AI-Interview.pdf” title=”Tech and AI Interview”] Natasha Bridgewater Wealth Consultant Latest News
20 November 2023 Vulnerability Campaign: Customer-Centric Process Design Well-known and hotly anticipated regulation changes this year saw the pre-existing Vulnerable Customer Guidance form... Latest News
10 March 2022 Treating Vulnerable Customers Fairly: As words slowly turn into action, do firms have the right business models to recognise vulnerable customers? It’s now been 1 year since the FCA published their final guidance on the fair... Latest News
