19 June 2020 Customer Journeys With so many businesses having to re-engineer their processes to deliver services in a Covid... Latest News
01 June 2020 Location, Location, Location Location, Location, Location….which since March 27th has been home, home, home, with no sign of... Latest News
22 May 2020 Headcount Modelling Approach Following our video on headcount modelling last week, we are sharing more details on how... Latest News
19 May 2020 Headcount Modelling Are these challenges familiar…? – Expecting to deliver more with less resources and budget –... Latest News
29 April 2020 Operating Models – Reaching Peak Performance My roles over the last 7 years have largely been focused on operating model design,... Latest News
29 April 2020 Work from home. Don’t “Work from home” In the past few weeks many of our workplaces have moved from the office and... Latest News
28 April 2020 Fighting the isolation mental health battle The Covid-19 pandemic is having a devastating effect on the world’s health, economy, travel movements... Latest News
06 June 2019 The Consultants’ Capability Model Any consultancy worth its salt has a capability model. One that gets dusted down and... Latest News
