02 October 2024 Transforming Contact Centres with AI: A New Era As customer contact centres in the wealth industry grapple with numerous obstacles, service providers are... Latest News
23 May 2024 Behind The Scenes With AI There is no doubt that we have only glimpsed Artificial Intelligence’s (AI) potential, but what... Latest News
29 July 2020 New Norms – The Career Extension As I approach a milestone birthday in a few weeks, thoughts inevitably turn to what’s... Latest News
23 July 2020 New Norms – Wet Signatures Irreversible Changes In the third instalment of our “New Norms” series, we look at the evolution of... Latest News
22 July 2020 New Norms – Challenges & Opportunities in Recruitment [pdf-embedder url=”https://www.simplifyconsulting.co.uk/wp-content/uploads/2020/07/New-Norms-Recruitment-v0.2.pdf” title=”New Norms – Recruitment v0.2″]In the 2nd instalment of our “New Norms” series... Latest News
09 July 2020 New Norms – RAPID Process Improvement… Remotely In the first installment of our “New Norms” series, we look at tackling process improvement... Latest News