28 November 2024 Embedding Operational Resilience In this next instalment of our ‘Prepare, Protect, Prevent’ Operational Resilience (OR) campaign, we explore... Ops Resilience
26 November 2024 Operational Resilience: Striking the Balance with Outsourcers Outsourcers form the mainstay of many customer operations models and enable firms to focus on activities better... Ops Resilience
05 August 2022 Consumer Duty – Ensuring Effective Product Management Consumer Duty – Ensuring Effective Product Management In the first of our series on the... Latest News
29 July 2022 The Operations Sat-Nav The benefits of having an accurate, holistic, and accessible view of your operation functions across... Latest News
29 April 2022 One size does not fit all – adapting and thriving under the FCAs Operational Resilience rules Dom House Lead Consultant .. The FCA Operational Resilience rules came into effect from the... Latest News
18 January 2022 Look ahead to 2022 Dom House Lead Consultant .. I’m slightly delayed in writing this blog looking ahead to... Latest News
