Transforming Contact Centres with AI: A New Era
As customer contact centres in the wealth industry grapple with numerous obstacles, service providers [...]
Is Hyper-Personalisation in Client Segregation Inevitable?
Clients are growing up in a rapidly evolving digital environment where they expect the [...]
Behind The Scenes With AI
There is no doubt that we have only glimpsed Artificial Intelligence’s (AI) potential, but [...]
Consumer Duty: Closed Products Shouldn’t Have to Compete
When the FCA initially announced that closed products would be given an extra year [...]
The challenge of Legacy Tech – the old excuse?
It’s no secret that much of the Wealth Management industry is still reliant on [...]
What are the benefits of AI in Wealth Operations?
Back in October, during our Wealth Ops: Live! event, we were joined by industry [...]
Wealth Ops Live: Done!
We were delighted to host over 125 guests at Simplify Consulting's Wealth Ops: Live at [...]
Are you in Control?
The control environment protects customers and the business from risk. More than a safety [...]
The Big Interview
Following the manifesto from our whitepaper ‘Change starts with bravery’ we wanted to focus [...]
Blockchain in Wealth
The industry disrupter, the future, the next everything. Blockchain has been hyped ever since [...]