26 November 2024 Operational Resilience: Striking the Balance with Outsourcers Outsourcers form the mainstay of many customer operations models and enable firms to focus on activities better... Ops Resilience
02 October 2024 Transforming Contact Centres with AI: A New Era As customer contact centres in the wealth industry grapple with numerous obstacles, service providers are... Latest News
23 May 2024 Behind The Scenes With AI There is no doubt that we have only glimpsed Artificial Intelligence’s (AI) potential, but what... Latest News
27 April 2022 Is domain knowledge necessary to be a successful Project Manager? Is domain knowledge a pre-requisite to being a successful project manager in today’s wealth management... Latest News
14 February 2022 Top Tips – Working Group Steering Group and Working Group are the two most important forums on projects and play... Latest News
14 January 2022 Top Tips for Steering Committees Steering committees, (often called Steer Co’s or Steering Groups) are an essential part of... Latest News
23 August 2021 Top Tips for Risk and Issue Management Do you provide enough focus to risk and issue management on your project, to... Latest News
26 July 2021 Top Tips for Project Governance and Controls A feeling of things being beyond our control is something we’ve all had at times... Latest News