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When Digital Meets Paper: Two Very Different Name Changes
 You can build or lose real customer trust in a single transaction. I recently changed...
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The Pensions IHT Grenade
From 6 April 2027, most unused pension funds and death benefits will be pulled into the...
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Technology – Wins & Worries
Whilst I remain positive – I do have some worries for 2026 This week we...
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Could Digital Pensions Dashboards ease the burden of estate administration for executors?
Whilst work began on the UKs first pensions dashboard many years ago, 2025 has seen...
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Pensions Dashboards: The Operations Cliff Edge is Coming!
The Countdown Begins It is less than a year until all in-scope schemes need to...
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The Association of Financial Mutuals 2025 Conference: Mutuals – The Original Modern
With just over a month on, we reflect on what was another great conference for...
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The Coffee Debate: What It Taught Me About Mass Personalisation in Financial Services
The Coffee Debate: What It Taught Me About Mass Personalisation in Financial Services The most...
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A review of recent FCA Market Study for UK pure protection market and what we may expect come the end of the year…
Dan Martin, Lead Consultant at Simplify Consulting explores recent FCA Market Study for UK pure...
Transfers: Why Are We Still Making It So Hard?
Transfers: Why Are We Still Making It So Hard? If there’s one thing that’s followed...