Transforming Contact Centres with AI: A New Era
As customer contact centres in the wealth industry grapple with numerous obstacles, service providers [...]
Behind The Scenes With AI
There is no doubt that we have only glimpsed Artificial Intelligence’s (AI) potential, but [...]
What’s the future of offshoring; four considerations
.. Offshoring has long been a cornerstone strategy for optimising operational costs, [...]
Platforms – Ready for Disruption?
.. The last year has seen many prophecies about the future of [...]
How “Sustainable” is your Pension?
.. As the demographic of investors gets younger the focus on impact [...]
Simplify Associate Network
At Simplify Consulting our Associate Pool continues to be an integral part of our [...]
Blockchain in Wealth
The industry disrupter, the future, the next everything. Blockchain has been hyped ever since [...]
How men can act as allies in support of gender equality
In 2022 Simplify Consulting wrote a whitepaper The Gender Gap: Change Starts With Bravery [...]
For an industry focused on assets, why is resource so undervalued?
.. Operations is unlike most other business functions. It does not directly [...]
Are Your Processes Out Of Control?
.. It’s a natural reaction, when something goes wrong, to try and [...]