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09 October 2024 Measuring Success: Return on Loyalty vs Return on Investment? The crux of the issue is this; despite all of the technology advancement across industry... Investments
16 July 2024 Cause and Effect – Ongoing Advice The latest news that Quilter have been invited to partake in a skilled person review... Advice
06 December 2023 AI: Invisible or Not…. At our Wealth Ops: Live! event in October we had a fascinating discussion with Nick... Latest News
13 July 2023 Transfers: Where do we go from here? Listening in at the Big Picture conference recently and in some of our CX interviews... Latest News
16 March 2023 Consumer Duty: Are You Ready? As we approach the Consumer Duty deadline, attention should already be on the interactions with... Latest News
13 February 2023 Advisers and the Advice Gap: What’s the Answer? Over the past 10 years the adviser community has come under increasing pressure from a... Latest News
30 June 2022 Inflating Cost or Service? How to survive the margin squeeze Inflating Cost or Service? How to survive the margin squeeze Now more than ever, a... Latest News
10 March 2022 Drawing the Line Over the past few weeks, events in Ukraine and the increased focus on Russia has... Latest News
