07 October 2026 Going The Extra Mile? Maybe We Should Make The Journey Shorter. As National Customer Service Week comes to a close, it is worth recognising the advisers,... Advice Technology
05 October 2026 Your Customer Doesn’t Experience Your Organisation Chart Going the extra mile shouldn’t mean working around your operating model. National Customer Service Week... Advice Latest News Technology
25 September 2026 A Year Is a Long Time in Insurance: Designing a Transition State That Customers and Brokers Can Live With A transition state that lasts twelve months can shape customer service, broker relationships and operating... Advice Technology Wealth
23 September 2026 The Real Impact of Dual Running: Higher Costs, Operational Pressure and Broker Friction Dual running is often treated as a temporary and manageable consequence of insurance platform migration.... Advice Technology
12 November 2025 Future of Data Architecture – Where we are going, we need roads… If you are brave enough to drive in London, you will be all too familiar... Tech and AI Wealth
21 July 2025 Business, Data, Application & Technology Architecture: A Comprehensive Guide In our previous article, we explored the different levels of IT architecture – Enterprise, Solution,... Tech and AI
17 July 2025 Architecture: Beyond Bricks and Mortar, Guiding Principles for Your IT Solutions Have you ever wondered what the difference is between Enterprise, Solution & Software Architecture? As... Tech and AI
25 June 2025 How Tech can transform Adviser workflows How Technology Can Transform Adviser Workflows In an industry driven by efficiency and accuracy, financial... Advice Tech and AI
15 April 2025 The Real Impact of Agile: Transforming Change in the AI Era. Born out of the need for flexibility, speed, and consistency, Agile has given us... Tech and AI