Transforming Contact Centres with AI: A New Era
As customer contact centres in the wealth industry grapple with numerous obstacles, service providers [...]
Behind The Scenes With AI
There is no doubt that we have only glimpsed Artificial Intelligence’s (AI) potential, but [...]
Charity begins…..in the workplace?
It won’t have escaped anyone that ‘charity’ is really important to us at Simplify. [...]
Project Methodologies – Has the ‘Waterfall’ method become outdated?
.. As Simplify’s newest recruit, joining as a Consultant with a [...]
Real-Time RCSAs
.. We work with many fantastic organisations, helping them better embed [...]
Tackling Correspondence
Mention correspondence to many experienced professionals in Wealth Management, and they can rattle off [...]
Building the Brand
Seven years in and we’re busier than ever, more clients than ever, more variety in [...]
Headcount Modelling Approach
Following our video on headcount modelling last week, we are sharing more details on how [...]
Headcount Modelling
Are these challenges familiar…? - Expecting to deliver more with less resources and budget - [...]
The New Normal
ESG is the new normal. Despite short term challenges, longer term ESG investor thinking will [...]