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Stop chasing autonomous agents.
Agents are getting all the press, and rightly so. They promise something genuinely different. End-to-end...
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Would You Still Use AI If Every Question Had a Price Tag?
The question isn’t whether AI is useful. It clearly is. The better question is whether we would...
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The hidden cost of AI starts after the demo
AI looks cheap in a pilot. That’s the problem. Pilots lie. They are controlled experiments...
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ISA Reform – The Risks for Providers
As covered in our last segment on ISA reform, there are many opportunities for product...
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The best AI use cases are smaller than people think
There’s a common misunderstanding about how AI creates value in financial services. It doesn’t come...
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ISA Reform – Opportunities: Providers as Educators
In the previous post, it was acknowledged that ISA reforms may not be widely welcomed...
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Automation is the unsexy answer nobody wants to sell
There’s an awkward truth behind most AI strategy conversations. For a large proportion of financial...
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ISA Reforms – Reduced Choice, Increased Risk and Uncertain Outcomes
Despite the stated objectives behind ISA reforms, significant concerns remain about their practical impact on...
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More AI won’t fix a broken process
There’s a clear pattern emerging across financial services. Shareholders expect AI to reduce cost. Leaders...